Local Expert Series - Ben Robertson     

Phones Plus ChatGPT Help To Improve Customer Experience In Salesforce

ChatGPT is already helping businesses improve customer experience and especially with phone systems that are integrated with Salesforce or similar CRMs. We will show you how ChatGPT is getting integrated into phone system workflows with amazing new features like call summaries that automatically get logged into the call records in Salesforce. Features like this help to reduce time for call handling, ensure more complete record keeping, increase the availability of data to analyze business processes, and improve compliance and training opportunities. We will show you real world applications that you can start using today and help you build your technology roadmap for the AI future.