Member News
ARC Mechanical Contractors Announces Leadership Transition, Reinforcing Commitment to Local Ownership
ARC Mechanical Contractors is pleased to announce a leadership transition that will continue the company's long-standing tradition of local ownership, customer-focused service, and investment in the communities it serves throughout Vermont and New Hampshire. As the company looks toward the future, ownership and leadership will continue under the direction of President and Owner Jody Perkins and newly appointed Owner Tyson Hayes, both of whom have built their careers at ARC Mechanical Contractors and
Franklin Pierce University's ASCEND program for neurodiverse students wins $20k grant
RINDGE, N.H. - Franklin Pierce University’s ASCEND program, which supports and empowers neurodiverse learners, received a $20,000 Impact Grant from Liaison International at Liaison’s annual conference in Baltimore, Maryland, held June 9-10. The grant is funded by Liaison’s employees, who choose recipients each year from applicants promoting student success and removing barriers to education. “Liaison’s Impact Grant will allow ASCEND to expand its reach and deepen its campus footprint,” said Dr.
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The UPS Store in Keene, NH to Hold Ribbon Cutting Ceremony
The UPS Store in Keene, NH to Hold Ribbon Cutting CeremonyKeene, NH — The UPS Store in Keene, New Hampshire will celebrate its ribbon cutting ceremony on Friday, June 26 at 11:30 AM, inviting community members to join in welcoming this new locally owned business.Owned and operated by Rosie and Kevin Morse, The UPS Store 8172 reflects a shared commitment to service, community, and connection. The couple relocated to this area from California after exploring several locations nationwide while pursuing a UPS
Walpole Wireless Zone - Verizon Retailer Steps Up to Assist U.S. Cellular Customers Amid Local Store Closures
With several U.S. Cellular authorized agent locations in New Hampshire and Southern Vermont scheduled to conclude operations by July 31, 2026, local residents and businesses are facing uncertainty regarding their wireless service and hardware support. To ensure a seamless transition for the community, Wireless Zone of North Walpole, a Verizon Authorized Retailer located at 708 Main St, has announced a dedicated support initiative for impacted U.S. Cellular customers. The nationwide acquisition of U.S.
Turning First-Time Clients into Long-Term Partners: A Smarter Onboarding Process for Monadnock Region Service Businesses
The single biggest mistake service businesses make isn't delivering bad work — it's delivering good work without a process that makes clients feel confident from the start. A strong client onboarding process is the structured sequence of steps you use to welcome new clients, set expectations, gather what you need, and establish how you'll work together. Done well, it builds trust before the real work begins. Done poorly, it sends clients looking elsewhere. That gap is more expensive than most business
What Today's Customer Expects from a Keene Business — And How to Deliver It
Keene's customer base is quietly evolving. Keene State College posted its first enrollment increase in eight years in 2025, signaling a return of younger, more digitally connected residents to the Monadnock Region — and with them, a new set of expectations for every business they walk into or search for online. Add seasonal tourism, a growing remote-worker community, and a more diverse regional population, and the customer showing up in 2026 is meaningfully different from the one you served five years
Adapting and Thriving: Practical Change Management for Small Business Leaders
Change is no longer a rare disruption; it’s a constant in the life of any small business. Whether it’s adopting new technology, restructuring operations, or redefining team culture, effective change management can mean the difference between resilience and regression. While large organizations have full departments to manage transformation, small business owners often have to do it all: strategically, emotionally, and practically.What Matters Most: Key Takeaways Clarify the reason for the change and
Keene Manufacturer Launches New Product for Extreme Heat Environments
EIM Announces New High Temperature Tags for Foundries & Hot Metal Processors US-Based Label Manufacturer Electronic Imaging Materials, Inc. expands their industrial product line with ultra-high temp tags for the metals processing market. KEENE, NH – January 28, 2026. Electronic Imaging Materials, Inc. (EIM) announces the creation of a high temperature tag for the demanding environments of steel mills, aluminum foundries, and metal fabrication shops. These new high temp tags are the ideal solution for
Essential Steps to Strengthen Your Business’s Online Presence for 2026
Greater Monadnock Collaborative members are navigating a moment where customer expectations, community engagement, and digital infrastructure are all shifting at once. The businesses that thrive in 2026 will be the ones that treat their online presence not as a brochure, but as a living system that supports trust, clarity, and local economic vitality. In brief: Customers expect your website, listings, and content to offer instant clarity. Modernization means improving structure, not just adding
Lead with Your Voice: Public Speaking as a Growth Engine for Entrepreneurs
Running a small business often means being the face of your brand — pitching clients, leading teams, and sharing your story publicly. Yet for many entrepreneurs, public speaking feels like the toughest part of the job. Learning how to present your message clearly, confidently, and persuasively isn’t just a soft skill; it’s a competitive advantage that can unlock visibility, trust, and business growth.Quick Highlights for Busy Entrepreneurs Effective public speaking boosts brand credibility and customer
